Milton Jackson was a native of Jamaica and was raised in Hartford, Connecticut. He holds a B.S. in History and Social Sciences from Eastern Connecticut State University and a Master's in Technology Entrepreneurship from the University of Maryland's Clark School of Engineering. Milton has created experiences within multiple industries at companies like ESPN, Travelers, Otis Elevators, and United Technologies and led user experience as AVP/Head of Digital Design at The Hartford. Currently, Milton is the SVP & Executive Director of Experience Design at Bank of America responsible for the banks' Wealth, Financial Wellness, Rewards/Deals, and Retirement digital experiences.

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