Expert Insights

Por: Total Expert
The financial services industry is ever-changing as the market evolves and consumer expectations shift. Standing out – and winning – as a bank, lender, or credit union looks different today than once before. Join Total Expert Founder and CEO Joe Welu as he speaks with leaders across modern financial institutions and the methods that are helping them stand out from competitors while building a loyal customer base. You’ll walk away with leadership and innovation strategies you can put into action in your organization to help you drive growth and create customers for life.
100 episodios disponibles

Latest episodes of the podcast Expert Insights

Mostrando página 2 de 5

Being Comfortable In The Uncomfortable 12/05/2022
Creating A Values-Based Bank 13/04/2022
Navigating Over-Hyped Inflation Headlines 05/04/2022
Two Ways Lenders Should Elevate Multicultural Marketing 17/03/2022
How Banks and Lenders Can Tackle Three Critical Innovation Roadblocks 24/02/2022
How Product Innovation Changes Customer Experience 24/02/2022
Servicing is Key to Customer for Life - Julian Hebron 06/05/2021
The Customer for Life Tech Stack - Julian Hebron 27/03/2021
Delivering ROI by Going All-In on Customer Experience with Dan Catinella 12/03/2021
You Can't Advertise Your Way to Trust 10/09/2020
Financial Outcomes vs. Financial Products 02/09/2020
Becoming a No-Limit Company 27/08/2020
Purpose vs. Proof: Putting Action Behind Your "Why" 19/08/2020
Reacting to Today or Being Strategic for Tomorrow? 13/08/2020
Customer Loyalty: Becoming the Lifetime Financial Partner 15/07/2020
Leaders vs. Laggards: Sales & Marketing Alignment 29/06/2020
Customer Experience: Perception vs. Reality 17/06/2020
Operationalizing Empathy in Your Financial Institution 12/06/2020
Top Priorities of the Best-Run Financial Brands Post-COVID Part 3: Accelerating Innovation 11/06/2020
Top Priorities of Best-Run Financial Brands Post-COVID Part 2: Efficiencies & Optimization 02/06/2020
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