Listen "053 - Beyond the Pitch: Mastering the Customer Experience"
Episode Synopsis
How can businesses transform ordinary transactions into memorable experiences? Chris dives into the psychology of buying, the power of authentic sales interactions, and how to deliver standout service that keeps customers coming back.Time Stamps00:52 - Episode Intro01:04 - The Giant Adirondack Chair Story03:51 - The Importance of a Good Salesperson19:33 - Customer Knowledge and Expectations20:00 - Building Trust and Credibility22:58 - Delivering a Five-Star Experience31:08 - Beyond Five Stars: Elevating Customer ServiceSnippets from the Episode“It’s way more than just the thing I’m buying—it’s about how I feel during the process and the confidence the salesperson gives me.” -Chris“The days of a simple commodity sale are over—it’s the white-glove, full-service approach that makes you stand out in a sea of sameness.” -Chris“A great salesperson doesn’t just sell; they listen, anticipate, and make the buyer feel confident and understood.” -ChrisResourcesNeed Help With An Event? Get in touch with CrewXP Watch On YouTubeFollow Us On Social: LinkedIn, FacebookHave Questions? Email usMore from ChrisCrewXP Email ChrisChris on LinkedInMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagram
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