Experience Action

Experience Action

Por: Jeannie Walters, CCXP
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
147 episodios disponibles

Latest episodes of the podcast Experience Action

Mostrando página 4 de 8

First 100 Days as a CX Leader 17/09/2024
CX Pulse Check - September 2024 10/09/2024
Synergy with CX, EX, UX 03/09/2024
Countdown to CX Day 27/08/2024
Turning Negative Touchpoints into Positive Ones 20/08/2024
So Many Improvements! Where to Start? 13/08/2024
CX Pulse Check - August 2024 06/08/2024
Getting Leaders to CARE about CX 30/07/2024
Customer Service or Customer Experience 23/07/2024
AI in the Employee Experience 16/07/2024
CX Pulse Check - July 2024 09/07/2024
Cybersecurity and CX 25/06/2024
Management or CX Consulting? 18/06/2024
Cross-Functional Communication 11/06/2024
CX Pulse Check - June 2024 04/06/2024
Setting Clear and Actionable Customer Experience Goals 28/05/2024
Sharing Feedback with Everyone 21/05/2024
Gaining Frontline Buy-In 14/05/2024
CX Pulse Check - April/May 2024 07/05/2024
Elevating the Event Venue Experience 30/04/2024
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