In this episode, Matt and I talk about how to turn user research into something useful and compelling, that will help you both understand the problems you’ve defined, and enable you to communicate with others about them. We debate various ways of molding all the stuff you’ve gathered into a valuable tool that will help you keep your project on track, and enhance your chances of success. Some highlights:Why you should synthesize user research into something you can shareWhat kinds of documents are best to help you illustrate the discoveries you made during your research, and convince stubborn stakeholders to make changesThe value of involving users in the design processHow important it is to create user research documentation to help you estimate your project scope and cost. Ultimately, we uncover valuable secrets that will help you make the most of the time you spent researching!

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