In this episode, we speak with Guido Palazzo, professor of business ethics at the University of Lausanne and his book, The Dark Pattern: The Hidden Dynamics of Corporate Scandals, which identifies nine toxic elements—a so-called “dark pattern”—that lead to corporate scandals. And, it offers nine actionable lessons—or a “bright pattern”—for building morally resilient organizations.
2:04: Identifying the "dark pattern" that unites the worst corporate scandals
4:41: Addressing the systemic cultural issues that get companies in trouble
7:06: Handling the psychological impact that scandals have on employees
10:05: Rejecting the dark pattern for a bright pattern of integrity
The Dark Pattern: The Hidden Dynamics of Corporate Scandals is available now wherever fine books are sold.
To learn more about Guido, please visit www.guidopalazzo.com.
For a wide range of free reports, articles, and videos on business integrity, speak-up culture, manager training, and more, visit the Ethisphere Resource Center at www.ethisphere.com/resources.
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Thanks for joining us! Until next time, remember: Strong ethics is good business.

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