ERCx Chats EPISODE 11.5: The Future of CX

07/02/2022 12 min Episodio 5

Listen "ERCx Chats EPISODE 11.5: The Future of CX"

Episode Synopsis

Are you a planner? What happens when there is a pivot in that plan? How do you prepare for the ups and downs of your business? The future of CX has changed dramatically since the pandemic.
#ERCxChats is out today featuring best-selling author Matt Watkinson and ERC's Stephanie Todd as they discuss how to keep your business ready but also realistic.