Jim Hill and Eric Hersey explore how Universal turned a high-maintenance animatronic failure into one of its most popular and shareable meet-and-greets with Raptor Encounter. From behind-the-scenes strategy to guest visibility, they break down what Triceratops Encounter taught Universal—and how that shaped the Jurassic Park experience we know today.



The rise and fall of Triceratops Encounter, and why it never worked as a headline attraction




How Raptor Encounter succeeded by being visible, fast, and built for social sharing




Universal’s upcoming Epic Universe livestream and new Peacock documentary The Epic Ride




Mega Movie Summer kicks off at Universal Hollywood with Jaws props and Jurassic World meet-and-greets




Listener feedback: how to hack your Cabana Bay stay, plus an update on walk-around characters at Toothsomes




Whether you're into classic Jurassic nostalgia or watching how Universal adapts its strategy, this episode is all about learning from the past to create blockbuster experiences.

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