ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "What's wrong with Root Cause Analysis?"
Episode Synopsis
In this podcast, I share some thoughts about the limitations of root cause analysis as a method (or a tool) for investigations and audits based on a social experiment. Linear, deductive reasoning has many limitations because it seeks simplistic answers to ethical and political problems that are inherently messy, non-linear and largely operate in the unconscious space. You can read my blogs and books if you wish to go deeper into this topic.
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