Contact us and share your opinionJoin DrGandalf and the team from Doctaly as they share how you can use WhatsApp safely to communicate with patients and make the flow work for your practice Improving Patient Engagement Through WhatsApp with ChatDoc - An Innovative Approach to Primary Care00:00 WhatsApp your GP00:05 Patients can use WhatsApp to engage with their GP02:06 ChatDoc transformed from remote monitoring to a patient-friendly platform06:14 Patients can WhatsApp their GP with ChatDoc08:07 Balancing gathering useful information while not asking too many questions12:24 Utilizing a tiered support system to efficiently handle patient queries.14:13 Easily communicate with patients via WhatsApp17:58 Using ChatDoc for patient triage and handling19:53 Patients can book appointments via WhatsApp with ChatDoc23:29 Adding private notes for patients' specific needs25:07 ChatDoc streamlines patient information28:31 Patients can take their time to reply to chat queries30:00 Accessibility and communication methods vary by practice.33:29 Implementation of ChatDoc led to a significant reduction in appointment waiting times35:10 Patients using WhatsApp have quicker query resolution time than phone pathways.40:07 Using ChatDoc to handle patient queries efficiently and effectively.43:37 Integration of patient advice and guidance in Clinical systems45:21 ChatDoc aims to streamline the process and make it easier and quicker for practices.48:38 Support and training methods for practice implementation50:17 What if you cant use WhatsApp for support?53:35 Cost of ChatDoc.Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians. Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more. Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions. Elevate your ability to manage primary care challenges effec Subscribe and hear the latest EPIC episode.  Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical systembit.ly/EMIScourse

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