In this episode of Early Childhood Chapters, we talk with Dr. Thomasa Bond about why family first isn’t just a philosophy but a practical approach to building strong, safe, and successful early childhood programs. Dr. Bond brings over 30 years of experience in early childhood education, including 14 years as a child care licensing consultant. She shares real-world strategies to help program directors, teachers, and administrators strengthen communication with families and create true partnerships that put children’s well-being at the center. Highlights include: Why clear, open communication with families starts before enrollment How strong policies and procedures build trust instead of barriers Advice for handling challenging conversations with parents with empathy and respect The importance of staff training to support effective, consistent communication Real-life scenarios where centers repaired trust with families after mistakes Simple changes centers can implement to keep families engaged and informed Dr. Bond is the author of two Gryphon House books: The Early Childhood Director’s Guide to Solving Everyday Challenges and Build Your Dream Team: How to Recruit, Train, and Retain Early Childhood Staff. She’s dedicated to helping programs create safe, high-quality environments that truly partner with families to support every child’s learning and well-being. Connect with Dr. Bond: Website: drthomasa.com LinkedIn, Facebook, Instagram, X: @DrThomasaBond Virtual and in-person training provided through Early Childhood Education Growth LLC Annual early childhood conference For the episode transcript, video and other resources, view this on our website!

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