ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "S1 #11 Improving services with User Research"
Episode Synopsis
At DWP Digital, we design and build our services around the needs of our 20 million users. Our User Researchers help to embed these customers’ voices and experiences into our development process.
In this episode Sheena Gawler, Lead User Researcher, Chris Moffitt, Senior User Researcher, Jon Houghton, Lead Interaction Designer, and Malcolm Canvin, Senior Product Manager discuss the importance of representing the end-user at every stage of the project's development, the methodologies we use and how our teams use the information they gather to improve our services for everyone.
Transcription: https://dwpdigital.blog.gov.uk/2021/12/01/podcast-improving-services-with-user-research/
For more information, visit:
LinkedIn - www.linkedin.com/company/dwpdigital
Twitter - @DWPDigital and @DWPDigitalJobs
Website - careers.dwp.gov.uk
#DWPDigital #DWPDigitalPodcast
In this episode Sheena Gawler, Lead User Researcher, Chris Moffitt, Senior User Researcher, Jon Houghton, Lead Interaction Designer, and Malcolm Canvin, Senior Product Manager discuss the importance of representing the end-user at every stage of the project's development, the methodologies we use and how our teams use the information they gather to improve our services for everyone.
Transcription: https://dwpdigital.blog.gov.uk/2021/12/01/podcast-improving-services-with-user-research/
For more information, visit:
LinkedIn - www.linkedin.com/company/dwpdigital
Twitter - @DWPDigital and @DWPDigitalJobs
Website - careers.dwp.gov.uk
#DWPDigital #DWPDigitalPodcast
More episodes of the podcast DWP Digital
S2 #04 Transforming our cloud hosting
19/07/2022
S2 #02 - Agile delivery: Theory vs practice
28/02/2022
S1 #06 Powering decisions with data
30/06/2021
S1 #05 Building better user experiences
31/05/2021
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