Convenience Wins 5 Tips to Improve the Customer Experience

15/02/2024 31 min Temporada 1 Episodio 20
Convenience Wins 5 Tips to Improve the Customer Experience

Listen "Convenience Wins 5 Tips to Improve the Customer Experience"

Episode Synopsis

Online shopping has changed the way that consumers behave. With the rise of sites such as Amazon, Ebay and Etsy consumers now expect the same effortless experience at your dealership. Convenience now tops the list of consumer expectations and dealers that aren’t catering to these expectations will be passed over for those that do.In this webinar, we will discuss how your business can compete in today’s convenience economy and meet the expectations that consumers now have.Key takeaways:How to establish a convenient customer experienceBest practices for your web presenceTips to make payments easier for customersWhich communication channels your business needs to be using