Fiona and Jude discuss the power of verbalizing problems, the initial awkwardness of applying coaching techniques, and the value of experimentation and feedback. Jude outlines the two main steps of her model for coaching - the coaching two-step: asking someone to tell you more and reflecting back what you hear. Jude emphasizes that coaching is a natural skill we can all benefit from, much like cooking, and shares strategies for giving effective feedback and handling difficult emotions with empathy. To sign up to 'The Dot' newsletter for fortnightly insights into how to live life feeling more connected to yourself and others go to:www.fionamurden.com  Biography Jude SclaterJude Sclater is a coach, author, and trainer. Her book, “Think Like a Coach: How to empower your team through everyday conversations,” introduces the innovative Coaching Two-Step model that simplifies coaching down to its core principles, enabling you to swiftly adopt a coaching management style.Over 20 years her career she has worked for companies such as Deloitte. Pearson and Penguin Books. She draws on this vast experience to coach and train managers from consulting, legal, and financial service industries, guiding them from individual contributors to great team managers. Find out more at www.thinkwithjude.com  
For more on Fiona visit www.fionamurden.com 

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