This is the audio-only version of our weekly digital technology and innovation talk show, DigitalTransformationTalk. Join us every Tuesday for free by visiting www.business-reporter.co.uk/digitaltransformationtalkThe panel discussion is titled:DigitalTransformationTalk: The new age of improved customer experienceUsing new technology to transform customer experience and foster customer-centric conversations Using advanced data analytics for improved products that enhance the customer experience Optimising customer experience using artificial intelligence and machine learning This episode is hosted by Kevin Crainehttps://www.linkedin.com/in/kevincraine/Rocky Martinez, Global Chief Technology Officer, SmartStream TechnologiesAaron Cosentino, Chief Technology Officer, City of Elgin, ILDeyana Petrova, VP, Digital & Marketing, Trafalgar Travel Hosted on Acast. See acast.com/privacy for more information.

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