Analytics engines inside your help desk (Ep. 02)

Digital Workplace Deep Dive
11/02/2020 12 min

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Episode Synopsis

The help desk sometimes gets a bad rap. At its worst, some have named it the 'helpless desk'. At its best, your problems are anticipated and resolved quickly and pleasantly, with minimal effort on your part. Analytics plays a big role in Unisys InteliServe™ platform. Danielle Reinhart, Director-Anal

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