Episode Synopsis "S2 E3 Customer Experience (CX) in Digital Transformation (DT)"

Recorded Live on Facebook @DigitalTwinPodcast. With more customers engaging with brands through digital channels, improving the customer experience (CX) has become a critical part of digital transformation - especially as customer expectations rise in this area.Facebook Live: https://www.facebook.com/watch/?v=575850593068637YouTube Videocast: https://youtu.be/Pi43k5omVgk

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