Por: Michael Greenberg and Brandon White

Join us as we talk about Digital Operations, AI and Automations. Digital Operations is the discipline of designing, implementation, and educating an organization’s digital tools and processes. It involves bringing together automation, AI, global talent, remote work, and other digital technologies to streamline operations, optimize processes, reduce manual work, improve data quality, maximize knowledge work, and enhance the employee experience.

At its core, digital operations digitizes and automates routine business processes to boost efficiency. It requires both an understanding of the business context as well as the technical possibilities. Digital operations spans across departments, requiring a mix of business operations and technology skills.

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