Por: Social Media Marketing Roadmap

The sources provide information related to social media (SM) strategy, marketing management, and market segmentation. Here's a summary of the key concepts from the sources:Social Media (SM) Strategy: The sources emphasize the importance of having a social media strategy, which includes listening and monitoring. This suggests a need to plan how to use social media platforms to achieve your goals.Marketing Management: Marketing management is defined as the art and science of "choosing target markets, getting, keeping, and growing customers through creating, communicating, and delivering superior customer value". The goals of marketing are to attract new customers and keep and grow current ones.Market Segmentation: Market segmentation is defined as dividing a market into smaller segments with distinct needs, characteristics, or behavior that might require separate marketing strategies or mixes. The sources mention that understanding market segmentation can help identify business opportunities.SM Listening: The sources discuss SM listening, suggesting the importance of understanding audience interests and conversations happening on social media. The sources list 8 key benefits to SM listening, and also mention a case study, but the benefits and the study are not detailed in the text.Customer Value: Marketing involves creating, communicating, and delivering superior customer value, which is important to consider in your strategy.Brand Reputation: Building and attracting your brand reputation is a goal that can be aided by social media strategies.

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