The Patient Experience Revolution: How AI-Powered Contact Centers Are Transforming Patient Care

Digital Health Talks - Changemakers Focused on Fixing Healthcare
18/03/2025 39 min Episodio 145
The Patient Experience Revolution: How AI-Powered Contact Centers Are Transforming Patient Care

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Episode Synopsis

Join Patty Hayward as she reveals how AI-enabled contact centers are revolutionizing healthcare access and patient engagement. Learn how Talkdesk's technology is bridging critical communication gaps between patients and providers, while delivering more personalized care experiences through intelligent automation.Discover how AI-powered contact centers are solving healthcare access challengesLearn practical strategies for implementing automated, yet personalized patient engagementUnderstand the future of healthcare communication and its impact on patient care deliveryPatty Hayward, GM of Healthcare and Life Sciences, TalkdeskMegan Antonelli, CEO, HealthIMPACT Live

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