Why Tech's Next Innovation Wave will be From Customer Service - Digital CxO - EP106

Digital CxO Podcast
20/01/2025 11 min Episodio 106
Why Tech's Next Innovation Wave will be From Customer Service - Digital CxO - EP106

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Episode Synopsis

In this podcast, Amanda Razani speaks with Nora Jones, senior director of product management at PagerDuty, about the often overlooked engine of innovation, customer service teams, and the importance of breaking down silos.

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