Episode Synopsis "Episode 5 Quality Assurance "

In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.

Listen "Episode 5 Quality Assurance "

More episodes of the podcast Dial In: Navigating The Customer Service /Call Center Industry

• Episode 6:Little Things To Remember
• Episode 5 Quality Assurance
• Episode 4:The Answers That You give
• Episode 3 : Questions To Ask
• Episode 2 : Verification
• Dial In: Navigating The Customer Service /Call Center Industry (Trailer)
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