Listen "S2EP30: How JetVC Works, Part IV—Reputation Management"
Episode Synopsis
One of the best ways to market your dental practice is to collect positive online reviews. But how do you develop a system for asking patients to leave Google or Facebook reviews? And how do you ensure that their comments will be favorable? On this episode of Dentist Brian Candy, I'm discussing another important feature of Jet Virtual Consults, reputation management. I explain how JetVC automates the process of requesting online reviews, describing how the app encourages patients to leave 5-star reviews but notifies you first if they had a negative experience. Listen in for insight on turning a negative review into a positive one and learn how JetVC can help your dental practice build a stellar online reputation. Key Takeaways Why it's crucial to collect 5-star online reviews for your dental practice How JetVC automates the process of requesting reviews How JetVC's helps you manage the online reputation of your dental practice Why JetVC requests reviews immediately after an initial consult and 14 days post-surgery How JetVC sends patients with 4- and 5-star experiences to Google or Facebook to leave a review Why JetVC notifies you first if a patient rates their visit at 3 stars or less How I follow up negative reviews with a phone call to solve the patient's problem How to turn a negative review into a positive one before it's posted online Connect with Dr. Bryan McLelland Dentist Brain Candy Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email [email protected] Call (509) 922-2273 Resources JetVC.ai
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