2-9 Preventing Cancellations

03/03/2020 26 min Temporada 2 Episodio 9
2-9 Preventing Cancellations

Listen "2-9 Preventing Cancellations"

Episode Synopsis

Who's picking up the phone when your practice is closed? Is your front desk demonstrably disappointed and surprised when patients call in to cancel? Sandy digs into these situations and more. Plus, she shares a super-simple secret to learn about broken appointments well before they happen.