Listen "04: The Future of Conversational AI (Pt. 1) with Yan Zhang, COO of PolyAI"
Episode Synopsis
Send us a textOoh, a new look! Michelle (SVP Marketing), Nikola (CEO), and Yan (COO) discuss the changing landscape of conversational AI, the impact of generative AI, control and expectations, and the potential for brands to sculpt their voice assistants to enhance customer experiences. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod on YouTube
More episodes of the podcast Deep Learning with PolyAI
Can journalism teach us how to trust AI?
04/12/2025
What does truly multilingual CX sound like?
13/11/2025
Can we solve AI's "deer-in-headlights" problem? (with Dan Miller, founder of Opus Research)
16/10/2025
Should hyper-growth brands still pick up the phone? (with Austin Towns, CTO of Hello Sugar)
16/10/2025
Your new favorite colleagues aren’t human
04/09/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.