Listen "Name That Tone"
Episode Synopsis
It's not always what we say, but how we say it. Sometimes, when frustration mounts, our anger comes out in body language and tone of voice. Our words can take on totally different meanings when we say them in different ways and at different volumes. Often we don't even realize it! Ed and Renee get to the bottom of the language of delivering language, and how we can practice saying things exactly as we intend to.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.