Data-driven decisions are the future of employment. In this conversation, Indiana Department of Workforce Development Chief of Staff Josh Richardson shares how data can shape employment strategies and personal career paths. Josh shares his journey of working on the development of Pivot, an innovative tool designed to empower individuals experiencing job loss. He explains the importance of data sharing, collaboration, and feedback in launching the tool. Throughout the conversation, we explore the intersection of data, leadership, and public policy in Indiana's approach to workforce readiness. In this episode, you will learn: How Indiana's DWD is leveraging data to connect people with jobs How to manage skeptical feedback (and why it's actually a good thing) How to minimize the effort required by users to achieve meaningful outcomes

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