Episode 13 - Amanda Scott, Head of Digital Contact Channels, and John McDiarmid, Head of Security and Information Governance at NatWestGroup

CyberVersed
08/03/2023 31 min Episodio 13
Episode 13 - Amanda Scott, Head of Digital Contact Channels, and John McDiarmid, Head of Security and Information Governance at NatWestGroup

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Episode Synopsis

In this podcast, John McDiarmid discusses how NatWest Group ensures that their cyber security development, on which their customers desperately rely, keeps pace with the ever-growing innovation within the banking industry. At the same time, Amanda Scott gives us a first-hand explanation of how NatWest’s AI-powered assistant, Cora, has become a growing digital influence in how they serve customers.
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