PodChats for FutureCIO: Why we need conversational analytics

CXOInsights by CXOCIETY
17/09/2020 16 min Temporada 1
PodChats for FutureCIO: Why we need conversational analytics

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Episode Synopsis

FutureCIO invited Wee Tee Lim, regional sales director at LivePerson, to a podchat session to understand how advances around conversational analytics may finally help stop the frustrations caused when two parties in a conversational are talking but nobody is listening.

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