VOC Trends: Automation, COVID and the Sector's Future CX Today 24/08/2021 8 min Temporada 1 Episodio 33 Listen "VOC Trends: Automation, COVID and the Sector's Future" Reproducir Descargar episodio Episode Synopsis CX Today's William Smith hosts Craig Shull, SVP & GM at GetFeedback. More episodes of the podcast CX Today Content Guru on Its Cloud Contact Center Differentiators, Wins, & Vision (Big Update) 29/08/2025 The Latest on Salesforce & ServiceNow's $1.5BN Genesys Investment, NiCE-Cognigy, Five9's Departures 07/08/2025 Big CX News - The Latest on Agentforce 3, New AI Studios from NiCE & Genesys 15/07/2025 Big CX Update: Cyara 30/06/2025 NiCE Interactions International: Everything You Can Expect from the Must-Attend CX Event 27/06/2025 The Next Generation Virtual Agent: An Inside Look 26/06/2025 RingCentral Shares All on RingCX Early Successes, Latest Innovations, & Roadmap 26/06/2025 80% of Tech Specialists Make These Common Mistakes that Make Them Regret their CCaaS Decision 19/06/2025 Customer Contact Week 2025: A Preview of the World's Largest Contact Center Event 02/06/2025 Why Does Traditional CCaaS Pricing Need to Evolve? 29/05/2025 Ver todos los episodios Share Facebook Twitter LinkedIn