How Retailers have Adapted to Challenges During the Pandemic CX Today 26/01/2021 33 min Temporada 1 Episodio 5 Listen "How Retailers have Adapted to Challenges During the Pandemic" Reproducir Descargar episodio Episode Synopsis CX Today's Clare Muscutt hosts Ray Biggs, Head of Contact Centres, John Lewis Partnership. More episodes of the podcast CX Today Breaking Free from Cloud-Only CX Myths 06/11/2025 How AI QA Is Turning Contact Centers into CX Intelligence Powerhouses 06/11/2025 How AI Is Revolutionizing Modern Contact Centers 05/11/2025 UCaaS Meets CCaaS: Transforming Enterprise Communications 05/11/2025 The Top Strategic Priorities for Customer Service Leaders 05/11/2025 Why Mobile CX Is the New Power Move for Contact Centers 05/11/2025 Secure the Quick Wins First: How the Frontline Group Is Advancing Its Customer Service Experiences 04/11/2025 NiCE on Its New Snowflake, ServiceNow, & AWS Partnerships, Previews Interactions 2025 04/11/2025 The Six Innovations Behind Cyara's Next-Gen Platform 04/11/2025 How AI Is Revolutionizing Modern Contact Centers 04/11/2025 Ver todos los episodios Share Facebook Twitter LinkedIn