CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
278 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

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CaffCX Classic: Pay Your Dues! | Call Center Talk 16/04/2025
Using Comfy Nostalgia to Win Back Customers 09/04/2025
no gods no managers 02/04/2025
Don't Weaponize Data 26/03/2025
Leaning Out Your Call Center 19/03/2025
Coaching 12/03/2025
Your Supervisors Need to be Fast, Too 05/03/2025
We Need to Talk About Empathy Statements 26/02/2025
Power Lists and Time Blocking 19/02/2025
not everyone is going to figure it out at work 12/02/2025
excellence is a choice 05/02/2025
Why Remote Work is Good (or can be) 29/01/2025
Strive For Excellence, NOT Perfection 08/01/2025
HAPPY NEW YEAR I LOVE YOU 01/01/2025
Merry Christmas From CX Riot Radio 25/12/2024
THE TERROR OF THE DISENGAGED 18/12/2024
Call Center Leadership 11/12/2024
automating societal decay 04/12/2024
brown friday 27/11/2024
better or bitter? 20/11/2024
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