ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Techlash"
Episode Synopsis
Tech was supposed to make customer service easier. Instead, it buried reps in dashboards, metrics, and burnout. In this episode, we rip into the philosophical roots of modern tech fatigue and how contact center tools went from helpful to harmful. This is a wake-up call for leaders chasing automation at the cost of humanity. Here's the LinkTree: https://linktr.ee/caffcx
More episodes of the podcast CX RIOT RADIO
High Tech, Low Lives
12/11/2025
GIVE EM THE PICKLE
05/11/2025
Most Companies Don’t Deserve Their Customers
29/10/2025
Be The Leader You Needed
19/10/2025
Failure is Sexy
15/10/2025
In God we trust