ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Customer Service Isn't For Everyone"
Episode Synopsis
In this episode of Caffeinated CX, we tackle the frustration of repeating ourselves during calls and the importance of empathy in customer service. Discover why getting worked up over simple questions isn't worth it and why ego has no place in exceptional service. It's time to flip the script, treat everyone with respect, and turn each call into an opportunity to make a positive impact.
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