CX Innovators

CX Innovators

Por: Networld Media Group
Tune into the CX Innovators podcast to hear how top brands are using cutting-edge technology to take the customer experience to incredible new heights. We’ll talk to the executives who are spearheading the CX charge for their brands and the tech companies they rely on to make the magic happen.
29 episodios disponibles

Latest episodes of the podcast CX Innovators

Why a loyalty program is a 'must have' for retailers 03/12/2025
Modulate expert shares insight on responsible AI in voice channels 29/10/2025
Examining the powerful role music plays in the in-store customer experience 28/05/2025
How Gen Z is driving change in the retail customer experience 30/04/2025
CEO Chris King defines Monster Mini Golf's 'philosophy of fun' CX strategy 26/03/2025
UltronAI founder on how AI, computer vision enhance retail checkout, reduce shrink, optimize operations 26/02/2025
Instacart leader talks Caper Cart and why it may be the game-changer for grocery retail 14/02/2025
A Closer Look CEO shares insight on making a personal customer connection 29/01/2025
Batteries Plus COO talks consumer trends, customer experience strategy 15/01/2025
Ex Macys EVP talks retail trends, value of sustainability 27/11/2024
Fleet Feet leaders talk aligning marketing with the in-store retail experience 30/10/2024
Motel 6 marketing VP talks brand transformation 25/09/2024
San Jose Sharks CX leader talks strategy, shares insights 28/08/2024
JCPenney CIO shares CX insight on $1B transformation 12/08/2024
Between the Flags lifestyle brand leader shares CX strategy 31/07/2024
Fleet Feet leader shares customer experience strategy insight 26/06/2024
Fun.com leader shares customer experience, engagement strategies 05/06/2024
Charleston Shoe Company founder talks customer engagement 26/04/2024
How can banks operationalize customer insights? 27/03/2024
'Committed to success' — the end of 'command and control,' rise of AI, and power of automation 06/03/2024
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