This month, Judith Curran and Chris Moore cover the problematic issue of managing poor performance or capability. Whilst some minor performance issues can be successfully managed informally, persistent or more severe performance problems will require following a formal disciplinary process. Failure to get the process right can, in some instances, lead to a case being heard at an Employment Tribunal. Judith and Chris look at what organisations need to do to avoid getting it wrong and address some specific challenges.2 minutes: Procedure pitfalls - what organisations need to do to avoid getting it wrong?8 minutes: Using a corrective framework to manage poor performance caused by ill health, disability and absence.15:05: Dealing with drug and alcohol abuse and how it affects performance and capability.23:11: Managing remote workers.

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