Listen "Decoding Gen Z Loyalty and Engagement "
Episode Synopsis
This was one of the most fascinating - and instructive - conversations in recent memory. I sat down with two Gen Z consumers - representatives from Z-Suite - to discuss their preferences, buying habits, thoughts, feelings and expectations as customers. According to their site, The Z Suite is a network of diverse Gen Z thinkers serving as a powerful voice in the dynamic consumer space, advising brands and industry leaders. In this wide-ranging conversation you'll get to hear from two Gen Zers who are both as well-spoken as they are outspoken about what they love, hate and ignore in the broad consumer marketplace, as well as what they're looking for from brands that want to address them.Special thanks to Sash, Mimi and Nicole for the candor, transparency, and intelligence they're bringing to an important set of topics - and for being a ton of fun to interview.
More episodes of the podcast Customerland
Trust, Agents, And The Future Of Work
14/01/2026
Sensorized Stores, Smarter Retail
06/01/2026
Smart Carts, Real Revenue
10/12/2025
How AI Loyalty Transforms Grocery And Retail
02/12/2025
Who Owns Trust When Machines Choose
31/10/2025
If CX Is Everyone’s Job, Who Leads?
28/10/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.