Customer Support Leaders

Customer Support Leaders

Por: Charlotte Ward
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
349 episodios disponibles

Latest episodes of the podcast Customer Support Leaders

Mostrando página 7 de 18

217: Building a Team from Scratch with Hilary Dudek 13/07/2021
216: Building a Team from Scratch with Ashley Sachs 12/07/2021
215: Knowledge Management with Craig Stoss 09/07/2021
214: Knowledge Management with Tadas Labudis 08/07/2021
213: Knowledge Management with Simone Secci 07/07/2021
212: Knowledge Management with Cynthia Ng 06/07/2021
211: Knowledge Management with Aprill Allen 05/07/2021
210: Fireside with Nicholas Zeisler 02/07/2021
209: Fireside with Ash Rhodes 25/06/2021
208: Fireside with Doug Akers 18/06/2021
207: Fireside with Josh Magsam 11/06/2021
206: Fireside with Jim Israel 04/06/2021
205: Fireside with Vlad Shlosberg 28/05/2021
204: Fireside with Lauren Fearn 21/05/2021
203: Fireside with Hannah Steiman 14/05/2021
202: Fireside with Sharad Khandelwal 07/05/2021
201: Fireside with Ethan Walfish 30/04/2021
200: Managing Change with Lauren Rose Eimers 23/04/2021
199: Managing Change with Josh Magsam 22/04/2021
198: Managing Change with Adela Bodor 21/04/2021
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