213: Knowledge Management with Simone Secci

Customer Support Leaders
07/07/2021 22 min
213: Knowledge Management with Simone Secci

Listen "213: Knowledge Management with Simone Secci"

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Episode Synopsis

Send us a textWeek 78 Topic: Knowledge ManagementSimone Secci rebuilt a knowledge base from scratch, banking on being able to show its value much further down the road. It worked! From zero to knowledge hero, Simone talks about his journey.

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