Customer Support Leaders

Customer Support Leaders

Por: Charlotte Ward
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
349 episodios disponibles

Latest episodes of the podcast Customer Support Leaders

Mostrando página 13 de 18

A Small Announcement 06/07/2020
100: Process Improvement with Alyssa Percell 03/07/2020
99: Process Improvement with Ash Rhodes 02/07/2020
98: Process Improvement with Matt Dale 01/07/2020
97: Process Improvement with Kaylin Bailey 30/06/2020
96: Process Improvement with Denise Twum 29/06/2020
Bonus - A Little Look Back! 22/06/2020
95: First 30 Days with Greg Skirving 19/06/2020
94: First 30 Days with Alyssa Percell 18/06/2020
93: First 30 Days with Natalie Ruhl 17/06/2020
92: First 30 Days with Lauren Rose Eimers 16/06/2020
91: First 30 Days with Stacy Justino 15/06/2020
90: Cross-cultural Support with Josh Magsam 12/06/2020
89: Cross-cultural Support with Simone Secci 11/06/2020
88: Cross-cultural Support with Aurore Lanchart 10/06/2020
87: Cross-cultural Support with Ulrike Pitzschke 09/06/2020
86: Cross-cultural Support with Chris Taylor 07/06/2020
Throwback to Ep 49: Hiring in Support with Alyssa Percell 05/06/2020
Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord 04/06/2020
Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes 03/06/2020
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