Customer Experience Superheroes

Customer Experience Superheroes

Por: Christopher Brooks
Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspects of CX are covered and celebrated. 
61 episodios disponibles

Latest episodes of the podcast Customer Experience Superheroes

Mostrando página 3 de 4

Customer Experience Superheroes - Series 6 Episode 1 - Micro CX moments and so much more with Jeannie Waters 21/12/2020
Customer Experience Superheroes - Series 5 Episode 4 - Meaningful Membership Experience with Steve Devine 07/12/2020
Customer Experience Superheroes - Series 5 Episode 3 - Sustained Employee Engagement with Shane Goldberg 12/11/2020
Customer Experience Superheroes - Series 5 Episode 2 - CX 'punking' it with Adrian Swinscoe 02/11/2020
Customer Experience Superheroes - Series 5 Episode 1 - Leadership v Management in CX with Steve Bederman 09/10/2020
Customer Experience Superheroes - Series 4 Episode 4 - Inside your customer's imagination with Chip Bell 28/09/2020
Customer Experience Superheroes - Series 4 Episode 3 - From Customer Service to Customer Care with Nick Lygo-Baker 12/09/2020
Customer Experience Superheroes - Series 4 Episode 2 - A wake up call for CX Professionals with Nate Brown 13/08/2020
Customer Experience Superheroes - Series 4 Episode 1 The Power of Lego Serious Play with Sirte Pihlaja 22/07/2020
Customer Experience Superheroes - Series 3 Episode 4 Service Recovery with Katie Stabler 09/07/2020
Customer Experience Superheroes - Series 3 Episode 3 Crisis Management in CX with expert David Wales 02/07/2020
Customer Experience Superheroes - Series 3 Episode 2 The UHNW customer experience with Prof Dr Phil Klaus 05/06/2020
Customer Experience Superheroes - Series 3 Episode 1 Customer Experience World Games with Helen Burt 25/05/2020
Customer Experience Superheroes - Series 2 Episode 4 - The impact of Covid-19 on online consumer behaviour with Dr Marina Shapira PhD 20/04/2020
Customer Experience Superheroes - Series 2 Episode 3 - Customer data, permissions & consumer trust in CX with expert Simon Hinks 01/04/2020
Customer Experience Superheroes - Series 2 Episode 2 - CX in a Crisis - Reflections from Christopher Brooks 23/03/2020
Customer Experience Superheroes - Series 1 Episode 4 - Value of Customer Journey Mapping with Christopher Brooks 07/02/2020
Customer Experience Superheroes - Series 1 Episode 3 - Being the CXRockstar with James Dodkins 06/01/2020
Customer Experience Superheroes - Series 1 Episode 2 - Citizen M Hotels with Christopher Brooks 03/12/2019
Customer Experience Superheroes - Series 1 Episode 1 - Employee Engagement with Simon Gilbert 22/11/2019
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