Listen "Define the negative space around your CX"
Episode Synopsis
The concept of negative spaceFrontier Airlines drops customer-serviceWhy Chick-Fil-A Closes on SundaysFind me on LinkedInThanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music. Hosted on Acast. See acast.com/privacy for more information.
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.