Customer Educated

Por: Trainn
Customer Educated is a Trainn Original podcast

Ever wanted to learn from customer education experts who say “Been there, done that”? We bring those very voices to the Customer Educated Podcast.

Join us in conversation with "pros" from diverse SaaS teams who've scaled their programs to the peak. Gain actionable strategies, real-world case studies and learn from their mistakes to build the best customer learning experience at your organization

Ready to get Customer Educated?

17 episodios disponibles

Latest episodes of the podcast Customer Educated

How Jason Gorman uses Gen AI to cut training creation time by 60% 20/11/2024
Repurposing educational content for marketing, setting up content ownership and more with Shannon Howard 28/10/2024
Setting up strategic collaboration between education and marketing teams with Shannon Howard 22/10/2024
Measure learning, behavioural change and reaction with every Instructor Led training with Dan Braithwaite 18/09/2024
What it takes to run successful Instructor-led training programs with Dan Braithwaite 12/09/2024
Sentiment analysis with GPT, RISEN Framework, and validating customer data with Alex Turkovic - Ep 6 (P1) 27/05/2024
Leveraging NPS surveys to drive customer comments and product feedback with Alex Turkovic - Ep 6 (P1) 27/05/2024
Exploring the power of customer education automations with Eric Mistry - Ep 5 (P1) 30/04/2024
Saving time, cost and increasing productivity with customer education automations with Eric Mistry - Ep 5(P2) 28/03/2024
The myth of a "trained customer" with Vicky Kennedy- Ep 4 (P1) 07/03/2024
Vicky Kennedy explains the art of driving targeted customer education programs - Ep 4 (P1) 06/03/2024
Shifting from technical-focussed to strategy-focussed customer education with Vivian Toldeo- Ep 3(P2) 20/02/2024
Impact of business geographies on customer education practises with Vivian Toledo - Ep 3(P1) 13/02/2024
Measuring adoption, effective CSM tactics and customer education with Raman Bindra - Ep 2 (P2) 23/01/2024
Debunking the myth about "Happy customers can't churn" with Raman Bindra - Ep 2 (P1) 17/01/2024
Understanding customer education tech, instructional design and customer research with Monica Sindhwani- Ep 1(P2) 27/12/2023
How to leverage the power of support tickets for customer education with Monica Sindwani- Ep 1 (P1) 21/12/2023
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