Dr. Charlie Cooper, a prominent mentor in the Crown Council, discusses his journey from a general dentist to a cosmetic dentist, highlighting his 20-year practice and subsequent partnership with Dr. Deborah Gray King. He emphasizes the importance of mentorship, particularly from Dr. Chiro and the American Academy of Cosmetic Dentistry. Dr. Cooper advises young dentists to learn financial basics, stay within their expertise, and avoid being overly generous with patient payments. He also stresses the significance of treating patients like VIPs and creating a welcoming, family-like environment for staff. His practice, Atlanta Center for Cosmetic Dentistry, is renowned for its high-quality care and patient experience.
Here are the key topics and action items from the podcast:
Topics:

Introduction to the Crown Council's mentor of the month podcast and leadership series
Dr. Charlie Cooper's background and the Atlanta Center for Cosmetic Dentistry
Early influences and mentors that shaped Dr. Cooper's career
Advice for young dentists starting their careers
Building a successful and patient-focused dental practice
Creating a positive work environment and treating staff like family
Work-life balance and maintaining strong personal relationships

Action Items:

Learn financial basics like reading balance sheets and P&L statements
Don't be the bank - collect payments upfront when possible
Find mentors and emulate successful individuals in the field
Consider getting accredited by the American Academy of Cosmetic Dentistry
Treat patients like VIPs and focus on providing a high-quality experience
Foster a sense of family and camaraderie among your staff

 

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