Creating Superfans

Creating Superfans

Por: Brittany Hodak
In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.
58 episodios disponibles

Latest episodes of the podcast Creating Superfans

Ask Brittany Anything | Answering Your Top Questions 20/12/2024
Robert Glazer | Rethinking Two Weeks’ Notice 12/12/2024
Bob Kaufman | Lessons in Global Franchising and Brand Adaptation 05/12/2024
Creating Superfans During the Black Friday Chaos 25/11/2024
High Tech and High Touch Personalization 14/11/2024
Dr. Joseph Michelli | Mastering Micro and Macro Customer Experience Strategies 07/11/2024
Steve Pratt | How to Earn Your Customers' Attention 31/10/2024
How to Earn More Referrals In Your Business 24/10/2024
Rhea Lana Riner | Scaling A Customer-Centric Franchise 17/10/2024
Gary Arndt | The Secret Sauce Behind One of the World’s Most Successful Podcasts 10/10/2024
Interview Questions and Tips for Hiring Customer-Centric Employees 03/10/2024
Erin King | How to Optimize Your Personal Energy for Success 26/09/2024
David Avrin | Be Ridiculously Easy to Do Business with 19/09/2024
Revisiting My Shark Tank Experience 10 Years Later 12/09/2024
Blake Morgan's Blueprint for Customer-Focused Leadership 05/09/2024
Mo Bunnell on How to Build Relationships that Transform your Career 29/08/2024
Five-Step Trick for Understanding Your Customer’s Story 22/08/2024
Shama Hyder on Navigating Generational Shifts and New Consumer Dynamics 15/08/2024
Dan Michaeli on Transforming Customer Support with AI 08/08/2024
15 Low-Cost or No-Cost Ways to Improve Your CX 01/08/2024
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