ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 6 - S.01 - Having difficult conversations with empathy in mind"
Episode Synopsis
Welcome to Episode 6 of Season 1 of the Craft Messages That Matter Podcast. #CMTM
There are some conversations which can be really difficult to have. That's probably why we call them 'difficult conversations.'
We hate those discussions and should never feel like we're not prepared.
In this episode, we introduce something from the design thinking world called 'I like, I wish, What if' which allows for difficult conversations to be presented in a constructive way.
Although those difficult conversations will still be hard, sometimes it's better to have something to support your delivery than the classic 'rip the bandaid off' and see what unfolds.
Follow Theo Kapodistrias, your host on Instagram @theokap88 https://www.instagram.com/theokap88/
Follow the CMTM Instagram page @cmtm_podcast https://www.instagram.com/cmtm_podcast/
Website: www.theokap.com.au
There are some conversations which can be really difficult to have. That's probably why we call them 'difficult conversations.'
We hate those discussions and should never feel like we're not prepared.
In this episode, we introduce something from the design thinking world called 'I like, I wish, What if' which allows for difficult conversations to be presented in a constructive way.
Although those difficult conversations will still be hard, sometimes it's better to have something to support your delivery than the classic 'rip the bandaid off' and see what unfolds.
Follow Theo Kapodistrias, your host on Instagram @theokap88 https://www.instagram.com/theokap88/
Follow the CMTM Instagram page @cmtm_podcast https://www.instagram.com/cmtm_podcast/
Website: www.theokap.com.au
More episodes of the podcast Craft Messages That Matter Podcast
Episode 11 - S. 02 - Lessons from 2023
29/12/2023
BONUS - Communicate for Impact
04/12/2023
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