Ep. 10 - Humanizing the Digital Experience with Dipu KV, Bajaj Allianz General

Conversations That Matter, a podcast from Uniphore
02/09/2021 19 min Temporada 1 Episodio 10
Ep. 10 - Humanizing the Digital Experience with Dipu KV, Bajaj Allianz General

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Episode Synopsis

In this episode, we speak with Dipu KV, President & Head of Operations and Customer Service at Bajaj Allianz General, about how the focus in CX is on transitioning from digitizing the physical, to humanizing the digital.

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