090—Personalizing the Customer Experience

Conquer the Chaos
22/01/2020 1h 8min Episodio 90
090—Personalizing the Customer Experience

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Episode Synopsis

Crystal Heuft and Rob Stevenson define what personalizing the customer experience means, the steps it takes to make the customer feel welcome and catered to individually, and the psychology behind personalized customer experience. Tune in for more.

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