Today, host Ed Buckley, the Vice President of Facility Operations at TD Industries, interviews Jim Whittaker, the Global Product Owner, Engineering Services at JLL with over 30 years of experience in FM. In this episode, Jim shares his journey, including his contributions to the IFMA Global Board of Directors and work in ISO standards. They discuss the evolution of facility management, focusing on the importance of data literacy, the integration of technology, and the relevance of standards like ISO 41001. The conversation also highlights the growing need for interoperability among systems and offers strategies for facility managers to navigate these changes. 
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