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Listen "Connect with BMC Helix ITSM and Remedy – Introduction to Discovery Customization Webinar"
Episode Synopsis
Replay of the Connect with BMC Helix ITSM and Remedy - Introduction to Discovery Customization Webinar on November 18, 2020.
In this session, she will review taxonomy, nodes, and relationships of the Discovery data model. Also will cover:
Discovery OOTB patterns
How to “read” an OOTB Discovery pattern
UI-Generated patterns
Introduction to Custom patterns
Discovery Customization options
Lisa Keeler is a Lead Technical Support Analyst
For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series
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